Payment & risk infrastructure for global eCommerce

The payment stack that scales without holds, reserves, or surprises.

The payments team behind 2,500+ businesses. We get merchants approved with vetted processors, get frozen funds released, and run it all from one dashboard.

ALL SYSTEMS OPERATIONAL

What we do

Four services. One product. One payment stack.

Reserve casework, processor approvals, an on-call payments desk, and U.S. market entry, with MyCompaytence as the dashboard the whole operation runs in.

01

Reserve Recovery

When Stripe, Shopify Payments, or PayPal freezes funds or imposes a rolling reserve, we take a data-backed case straight to the processor and the acquiring bank. Direct advocacy with decision-makers, not support tickets, until funds release and the account comes back.

$20M+

Recovered

450+

Holds overturned

Stripe dashboard showing a $558,620.59 balance released and in transit to the bank
Client chat: PayPal account access restored, "we've been unblocked again"

Real release · $558,620.59 in transit

02

PSP Setup

Placement inside our network of 30+ vetted processors, gateways, and acquiring banks, with onboarding guaranteed. Once you are live: authorization-rate analysis, chargeback tooling, and lifetime account management.

30+

Tier-one PSPs

Guaranteed

Onboarding

Stripe dashboard showing a $135,000 payout on the way to the bank
Client chat: Macpayments activated with a 300K MID, gateway issued within 48 hours

First payout after approval · $135K on the way

03

Consulting as a Service

Processor relationships, risk exposure, and compliance, run as an extension of your team. The payments desk you don’t have to hire, carrying the casework of 2,500+ businesses, on call as you scale.

30+

Combined years in payments

2,500+

Businesses

Five-star Google review: a 30-minute call with Lars Funke "was a blast"
eCommerce founders community chat calling the Compaytence team "the goat"

Five-star Google review · posted 23 minutes ago

04

U.S. Expansion Suite

Entity formation, EIN and registered agent, a guaranteed fully remote U.S. bank account insured by the FDIC up to $250,000, and payment setup. The complete stack global eCommerce merchants need to sell in the U.S., handled end to end.

$250K

FDIC insured

100%

Remote setup

QuickBooks dashboard showing $89,704.30 in U.S. bank deposits released
Client chat after go-live: "really appreciate the help you guys provide"

U.S. bank deposits · $89,704.30 landed

05

MyCompaytencePRODUCT

Every PSP relationship, risk assessment, task, and document in one dashboard, with our team working inside it alongside you.

One login for the whole payment operation

How an engagement runs

Four steps to a payment stack that holds.

The same path every engagement takes, whether the problem is a frozen reserve, a missing processor, or a U.S. entry.

  1. 01

    Free discovery call

    Thirty minutes on your processors, reserves, and goals. If there is a fit, you get a proposal with next steps and timelines, at no cost.

    INTAKE RECEIVED

  2. 02

    Payments audit + written plan

    A data-driven assessment of your compliance posture, risk profile, and processor history, turned into a personalized written plan.

    RISK ASSESSMENT COMPLETE

  3. 03

    We execute

    Recovery casework, PSP setup, or U.S. entity and banking, presented directly to processor decision-makers, not support queues.

    CASE SUBMITTED

  4. 04

    Ongoing desk + your dashboard

    The engagement lands in MyCompaytence, with our team working inside the workspace alongside you as you scale.

    WORKSPACE LIVE

The capability set

One link holding the whole stack together.

Five capabilities, one team, one workspace.

※ draft pillar labels — approve at P3

CASEWORK

Reserve recovery

Withheld funds recovered and rolling reserves unwound, direct to processor decision-makers.

Frozen funds and rolling reserves argued directly with the processor and the acquiring bank. Decision-makers, not support tickets, until the money releases and the account comes back.

UNDERWRITING

Processor approvals

Approval engineered before you apply, across a network of 30+ top-tier providers.

Placement inside a network of 30+ vetted processors, gateways, and acquiring banks, with the application engineered to pass underwriting before it goes in. Onboarding guaranteed.

INFRASTRUCTURE

Payment infrastructure

Direct accounts with tier-one acquirers, routed for authorization rates and settlement.

Direct accounts with tier-one acquirers instead of aggregated sub-merchant IDs, routed for authorization rates, settlement speed, and clean payout schedules once you are live.

MARKET ENTRY

U.S. entity & banking

Entity, EIN, and a fully remote U.S. bank account, FDIC-insured up to $250,000.

Entity formation, EIN and registered agent, and a guaranteed fully remote U.S. bank account insured by the FDIC up to $250,000. The complete stack to sell into the U.S., end to end.

OVERSIGHT

Risk monitoring

Chargeback exposure, compliance posture, and reserve status, watched from one workspace.

Chargeback exposure, reserve status, and account health watched from MyCompaytence, with the desk on call when a processor moves first. The goal state is what this mail says: no reserve at all.

The product

Watch a working day inside MyCompaytence.

Every PSP relationship, task, and document in one workspace, with our team inside it. Scroll through the tour.

  • Log in: One login for the whole payment operation. The workspace assembles the moment you land.
  • Connect your stack: Storefront, checkout, PSPs, metrics, and reporting, connected from one settings screen.
  • Watch it fill: Plug in your accounts and the numbers arrive: volume, growth, disputes, payouts.
  • Updates from your team: Proposals accepted, reserves stepped down, funds released: the Compaytence team reports right in your notifications.
  • Pick a plan: Three tiers, one workspace. Placeholder pricing until the real tiers are locked.
01

Log in

One login for the whole payment operation. The workspace assembles the moment you land.

02

Connect your stack

Storefront, checkout, PSPs, metrics, and reporting, connected from one settings screen.

03

Watch it fill

Plug in your accounts and the numbers arrive: volume, growth, disputes, payouts.

04

Updates from your team

Proposals accepted, reserves stepped down, funds released: the Compaytence team reports right in your notifications.

05

Pick a plan

Three tiers, one workspace. Placeholder pricing until the real tiers are locked.

Pricing

One subscription. A whole payments team.

※ placeholder tiers — names and prices pending

Core

$249/mo

The dashboard and monitoring for one storefront.

  • MyCompaytence dashboard
  • 2 PSP connections
  • Dispute + payout alerts
  • Email support
Talk to us
Growth

$649/mo

Your payment operation, actively managed.

  • Everything in Core
  • Unlimited PSP connections
  • Dedicated payments analyst
  • Quarterly rate review
Book a call
Enterprise

Custom

Multi-entity stacks and negotiated pricing.

  • Everything in Growth
  • Multi-entity workspaces
  • Reserve + VAMP casework
  • Priority line to the team
Talk to us

Case studies

Recent outcomes.

Published engagements, with the figures as we reported them.

VoltGuardReserve Recovery

The $2M operation: how we saved a scaling merchant

Stripe holding over $1M and PayPal freezing another $900K mid-scale, with processing halted. We took the case to both processors and brought the operation back online.

$1.9M recoveredStripe + PayPal

DTC consumer electronics

FleavaReserve Recovery

Overcoming a 100% rolling reserve to recover $129K

PayPal put aggressive holds on a fast-scaling haircare brand — strong sales, no liquidity. We escalated the case until the reserve lifted and the funds released.

$129K releasedPayPal reserve lifted

Medically-backed haircare

Smartport GmbHPSP Setup

€30,000 reasons to rethink risk: the smartphone seller

Over €1M a month in eBay revenue moving to its own store. We engineered onboarding with Mollie, PayPal, and Klarna — no delays, no rolling reserves, no risk flags.

3 PSPs approvedMollie · PayPal · Klarna

Premium electronics, EU

Footwear DTCReserve Recovery

Rolling reserves, stalled growth: building the case against Shopify

Four months after launch, Shopify Payments imposed a 15% rolling reserve on every payout — ads, fulfilment, and growth all choked. We built the case that released the funds and cut the reserve.

£37,795 releasedreserve cut to 10%

Fashion footwear, high-growth

Luxury apparelReserve Recovery

Luxury payments, frozen funds: rescuing $30K for a designer brand

A single $30K order tripped Stripe’s risk model and froze the account of a high-AOV designer brand. We got the funds released and installed a PSP built for high-ticket volume.

$30K releasednew high-ticket PSP

High-AOV designer brand

Proof

Operators keep the receipts.

Real merchant words from real casework, pulled straight from the threads. Names anonymized; the numbers are the numbers.

$20M+

Recovered funds

450+

Payment holds overturned

2,500+

Businesses supported

PayPal released the funds

Fleava · PayPal case

“Yes, PayPal released 129k. Your team did a wonderful job.”
Reserve Recovery$129K released

The risk plan is working

Vantage Labs · EU · UK · US setup

“Since we started implementing that plan of action, we’ve had just 1 dispute over the last 5 days on around 400 transactions. So it’s working.”
PSP Setup1 dispute / 400 txns

MIDs secured

Zane Okoye · Google review

“Their team moved fast, communicated clearly, and delivered exactly what they promised — helping us secure MIDs quickly and smoothly.”
PSP Setup★★★★★

100% payout approved

Halcyon Group · Risk review

“What a great service you guys provide. Going to bat for the little guy. That took 10 hrs from the time the email was sent. So good.”
Reserve Recovery100% payout · 10 hrs

Seven figures

Cedar & Vale · Founder

“We’re officially a 7-figure business now. This would not have been possible without you.”
Growth★★★★★

The little details

Matteo Ricci · Reserve case

“Your team is very strong. I like how you look into the little details and how good your work outputs are. Thank you for caring; it’s never something I take for granted.”
The teamOngoing case

Google reviews

Merchants put it in writing.

Verbatim from our Google listing — written after the reserve cleared, the MIDs landed, or the U.S. entity went live.

5.0

34 Google reviews

Bukunmi Okedara

1 review · a year ago

The team at Compaytence provides excellent support, they have extensive experience with tailored advice and solutions dealing with payment processing. We have had a great experience working with them providing our company with expert information that has not just solved our immediate payment processing issues but will help us continuously in the future to de-risk our business. Personally, we have worked with Michael, Kristin, and Lars, no complaints with anyone on the team at all!

Brandon van Mierlo

7 reviews · 6 months ago

Compaytence and the team have been very helpful in acquiring payment processors for our e-commerce brand. They have also been very insightful in giving advice in order to scale our business. Highly recommend them!

Zack Onye

1 review · a month ago

Compaytence was incredibly professional, highly knowledgeable, and extremely efficient throughout the entire process. Their team moved fast, communicated clearly, and delivered exactly what they promised. Helping us secure MIDs quickly and smoothly. Their expertise, speed, and reliability made a huge difference, and it was clear they truly understand this space. Highly recommend them to anyone looking for a competent, results-driven team.

Blake

1 review · a year ago

Working with the Compaytence team has been a game changer for our business. They were really clear when explaining, helping us to understand our different options and solutions. Then they used their connections to get us speedy approval with ease and competitive rates. Would definitely recommend and we're grateful for their services.

Zack Onye

1 review · a month ago

Compaytence was incredibly professional, highly knowledgeable, and extremely efficient throughout the entire process. Their team moved fast, communicated clearly, and delivered exactly what they promised. Helping us secure MIDs quickly and smoothly. Their expertise, speed, and reliability made a huge difference, and it was clear they truly understand this space. Highly recommend them to anyone looking for a competent, results-driven team.

Blake

1 review · a year ago

Working with the Compaytence team has been a game changer for our business. They were really clear when explaining, helping us to understand our different options and solutions. Then they used their connections to get us speedy approval with ease and competitive rates. Would definitely recommend and we're grateful for their services.

Bukunmi Okedara

1 review · a year ago

The team at Compaytence provides excellent support, they have extensive experience with tailored advice and solutions dealing with payment processing. We have had a great experience working with them providing our company with expert information that has not just solved our immediate payment processing issues but will help us continuously in the future to de-risk our business. Personally, we have worked with Michael, Kristin, and Lars, no complaints with anyone on the team at all!

Brandon van Mierlo

7 reviews · 6 months ago

Compaytence and the team have been very helpful in acquiring payment processors for our e-commerce brand. They have also been very insightful in giving advice in order to scale our business. Highly recommend them!

Next step

Put your payment stack on solid ground.

One call. We map your processors, reserves, and U.S. options, and tell you what we would do.

Book a call